The Nature Coach – Coaching Programmes
Generic Terms and Conditions
- Privacy and Confidentiality
All content shared by the Coachee with The Nature Coach will be kept private and confidential, unless with the express permission of the Coachee, for example, for use as a testimonial or example of coaching effectiveness.
All written information will be kept secure and not shared with any third parties, in accordance with the Data Protection Act 1998.
Coachee’s have the right to request sight of all written documentation.
All contact information held by The Nature Coach will not be shared with any third party.
Personal cheque or electronic bank transfer are both acceptable methods of payment. Our terms are 1) payment in full before commencement of the programme or 2) by agreement, three equal payments paid one third before the start, one third one month later and the final third one month after that.
Returned cheques will incur a fee of £25 to cover banking fees and administration costs. In the instance of a second bounced cheque The Nature Coach reserves the right to terminate the arrangement.
Late payment of installments will incur a freeze on the coaching programme and, where appropriate, The Nature Coach may cancel the contract, if outstanding funds are not paid within a reasonable timescale.
- Cancellation Policy
The Coachee may cancel their programme purchase up to 14 days after agreeing to it. BUT in this instance they can not receive any video link information until the 14 day cooling off period has lapsed. The alternative option is that the Coachee agrees in writing to forego their right to cancel at the outset and this will enable them to receive video link information immediately. These options are detailed below – please tick which option you wish to choose.
I wish to have a 14 day cooling off period, understanding that I must wait 14 days before receiving any video link information. ☐
I forego my 14 day cooling off period in order to receive video link information prior to this two week period. ☐
- Termination of Agreement and Refunds Policy
Both Coachee and The Nature Coach have the right to terminate the service. No refunds shall be offered, where a service is deemed to have begun and is, for all intents and purposes, underway. Termination must be received by coachee or The Nature Coach in writing stating the reasons for it.
I, __________________________________________________ agree to be bound to the terms and conditions of this contract and to abide by them for the duration of the programme.
I, Julie Lines, The Nature Coach, agree to be bound to the terms and conditions of this contract for the duration of the programme with you ____________________________________________ and to abide by them for the duration of the programme.